General Delivery Info and Cost


We offer a delivery service between November and March. To place your order please telephone 01794 367500; email pococksroses@btconnect.com; or snail mail Pococks Roses. Jermyns Lane, Romsey S51 0QA. 

PLEASE NOTE: NO DELIVERIES ARE MADE OUTSIDE THE UK.

We have two methods of delivery depending upon whether the roses are potted or bare root.

Delivery service – potted roses (Nov-Mar only; Mainland UK only)

All containerised (potted) roses will be despatched via a carrier using their overnight service. Orders must be received before 11.00 AM for delivery the following day. Delivery days are Tuesday, Wednesday, Thursday or Friday of each week (no potted deliveries take place between April and October or at weekends and Bank Holidays). Similarly, our carrier does not collect from the nursery on Bank Holidays either, therefore delivery days will be adjusted accordingly. Please specify which day you would prefer and we will do our very best to ensure the package arrives on your chosen day. 
The delivery costs are:
1-2 roses£9.50
3+ roses+£2.00 for each additional rose
We are unable to deliver potted roses to the following postcodes (bare root deliveries as normal):
BT
GY
HS1-9
IM
IV41-51
JE
KA27-28
KW15-17
PA20
PA41-49
PA60-78
PH42-44
ZE1-3

Potted orders to the following postcodes will incur a £2.50 surcharge (bare root deliveries as normal):
PO30-41

Potted orders to the following postcodes will incur a £5.50 surcharge (bare root deliveries as normal):
AB33-38
AB41-56
FK17-21
IV1-20
IV25
IV30-37
IV63
KW1-14
PA21-40
PA80
PH15-26
PH30-41
PH49-50

Delivery service – field grown (bare root) roses Nov-Mar only

NB: Bare root orders in November will be subject to a short delay as we have to dig our roses out of the field to fulfill your order!
For field grown (bare root) roses, delivery is cheaper because the roses, when dormant, are much lighter, less bulky packages. We begin lifting bare root/field grown roses in November and begin with the earliest orders. This means that roses ORDERED at the peak time of lifting and despatching (Oct/Nov) will be subject to a delay of between 3-4 weeks. After clearing back orders, from December onwards orders should be despatched within five to seven working days of receipt. 
The delivery costs are:
1-2 roses£5.50
3+ roses+£9.50 
Delivery of bare root plants are usually by Royal Mail or Hermes on their 3-5 working day schedule, but we are unable to guarantee a specific delivery day. There is no harm to the roses during this period as they are completely dormant.
PLEASE NOTE: NO DELIVERIES ARE MADE OUTSIDE THE UK.